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Some carriers use
different terms and we have tried to include all of these.
800 Number
Toll free numbers charge the business or individual receiving the
call, not the caller. The toll free subscriber instead of the person
making the call pays the charge for the call.
Billing Increments
How a carrier will round the call time for billing.
60 second increments
Calls rounded to the nearest minute. A 1 minute 25 second call is
rounded to 2 minutes.
6 second increments
A 1 minute 25 second call is rounded to 1 minute 30 seconds.
FCC (Federal Communications Commission)
The FCC is an independent United States government agency, directly
responsible to Congress. The FCC was established by the Communications
Act of 1934 and is charged with regulating interstate and international
communications by radio, television, wire, satellite and cable. The
FCC's jurisdiction covers the 50 states, the District of Columbia,
and U.S. possessions. Regulates interstate communications such as
licenses, rates, tariffs, standards and limitations.
Dial Around Service
Typically used with your primary telephone. Provides an access code
to dial around your PIC. This can be a 10-10XXX, toll free access
number or a calling card.
Federal Tax (Federal Excise Tax)
Appears on both your local and long distance phone bills. Charged
as a percentage of your total bill regardless of your telephone carrier.
It is 3% of long distance calls and 2.7% of local calls.
Federal Subscriber Line Charge (Subscriber Line Charge, SLC)
Similar to the PICC. Regulated and capped by the FCC. It is not a
charge by the government, it is not a tax. The number of calls you
place or receive does not affect it. The money is paid to local telephone
companies and will be charged to your local phone bill. The SLC fee
pays local phone companies some of the costs of telephone lines connected
to your home or business. The current charge for primary residence
lines and single-line business customers is $4.35 and will increase
to $5.00 on July 1, 2001. The second and additional lines for residential
service are considered non-primary lines and are subject to a higher
line charge cap, even if the bill is in a second name at the same
address. The Subscriber Line Charge for non-primary lines is capped
at $7.00 per month thru June 30, 2005. For multi-line businesses the
maximum charge is the telephone company's average cost of providing
a line in that state, or $9.20 per line per month, whichever is lower.
Interexchange Carrier
Another name for long distance carrier. Provides long distance between
LEC (Local Exchange Carrier) and LATA. Ex. AT&T, MCIWorldCom, Sprint.
Interstate Rate
Rate for state-to-state calls.
Intrastate Rate
Rate for calls made within the state.
LATA (Local Access Transport Area)
Division of telephone service into geographic regions. Used by regional
phone service provider to determine which areas are considered "long
distance" or "local." This is not represented by area codes or exchange
prefixes. Calls outside your LATA ( interlata) are long distance.
Calls inside your LATA (intralata) may or may not be toll free, depending
on the local phone company. Switching long distance providers switches
the calls made outside your LATA. To encourage competition and give
consumers more choices, the FCC has ruled that intralata calls can
be switched to the provider of your choice. You will be charged the
in-state rate for intralata local calls.
LEC (Local Exchange Carrier)
Local or regional company that owns and operates lines to consumer
locations.
Local Service
Calls within your local calling area.
Long Distance Toll Service
Calls outside your local calling area. "1" + area code + 7-digit number.
Minimum Billing Increment
Minimum amount of time you will be billed for a call.
Minimum Usage Requirements
Some plans specify a dollar minimum for your total bill. If you don't
reach this minimum, you will be charged a set minimum usage fee. Some
programs will charge you the difference as a fee. Monthly Fee (Monthly
Service Fee, Monthly Access Fee)- Some companies charge a fixed monthly
fee paid to your carrier regardless of your usage. This fee is paid
in addition to the cost of your calls.
Municipal Charge
Charged by your local municipality to offset the costs of community
services such as 911.
Number Portability Service Charge (Local Number Portability, LNP)
FCC approved fee that pays local telephone companies for the expenses
of allowing a consumer or business to retain their existing telephone
number when switching long distance carriers. This is not a tax and
the fee goes to the local telephone company. It is up to the local
companies to pass the cost thru to the consumer. Most companies do.
Off Peak Rate
The calling period between 7 pm and 7 am.
Peak Rate
Prime calling hours between 7 am and 7 pm.
PIC Switching Fee
Charged by the local provider when you change long distance carriers.
The fee is normally $5-10 and charged on your local phone bill. After
your service is switched, some carriers will reimburse the switching
fee. To credit the fee, the carrier will probably request a copy of
the phone bill with the switching fee.
PIC (Primary Interexchange Carrier)
The primary long distance carrier through which all interstate long
distance calls are made (1+ dialing).
PIC Freeze
Consumer arranges with local carrier to prevent changing the user's
PIC without permission ("slamming").
PICC (Presubscribed Interexchange Carrier Charge, National Access
Fee or Carrier Line Charge)
Long distance companies pay local phone companies a flat fee for access
to their local phone network. The FCC regulates the price, but this
is not a tax and the commission does not require long distance companies
to pass these charges to consumers. Each long distance company pays
the same flat rate per line and it is up to the company how to distribute
this charge. Pay attention the PICC because each company charges differently.
Some companies do not charge for the PICC. The PICC charge appears
on your long distance bill.
RBOC (Regional Bell Operating Company)
One of the original seven local telephone companies (Baby Bells) created
as part of the breakup of AT&T. Ameritech, Bell Atlantic, Bell South,
NYNEX, Pacific Telesis Group, Southwestern Bell and US West.
Regional Toll Service (Local long distance, Local toll)
This calling area includes calls to places outside your local calling
area but not as far away as those covered by long distance toll service.
Usually itemized on your bill and billed at a per minute rate.
Slamming
Unauthorized switching of your phone service from one your long distance
carrier to another without your consent. This practice may involve
misleading marketing or outright fraud. Prohibited by Federal law
and the FCC. The FCC requires a long distance company to obtain your
authorization before changing your long distance provider.
USF (Universal Service Fund, Universal Service Charge)
A national policy to promote telephone service to all households.
Telephone service is a vital link to emergency services, government
agencies and surrounding communities and the USF is a subsidy to make
phone service available for all Americans. This includes consumers
with low incomes, schools and libraries and rural health care providers.
All carriers are charged the same USF%. However, pay attention to
this fee because companies have flexibility in passing this fee to
customers. The charge ranges from no charge at all, a flat fee, %
of interstate and international usage or % of entire bill. The company
keeps the difference between the fees they receive and the charge
they pay.
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